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Terms and Conditions
Introduction and License
Afterpay is operated under the License of Curacao eGaming, providing an extensive range of online gaming services, including real-money gambling on various online pokies. By accessing and using our services, you agree to comply with these Terms and Conditions, which govern your use of the Afterpay online casino platform.
Eligibility
To participate in our services, you must be at least 18 years of age. Users from jurisdictions where online gambling is prohibited are not eligible to create an account or play. It is your responsibility to ensure that you comply with the laws and regulations applicable to your jurisdiction before engaging with our services.
Account Rules
- Only one account is permitted per individual.
- Users must complete mandatory Know Your Customer (KYC) verification before accessing certain features or withdrawing funds.
- You are responsible for maintaining the security of your account credentials. Any activity that occurs under your account is your responsibility.
- Misuse of your account, including but not limited to sharing account information or fraudulent activities, may result in the suspension or termination of your account.
Deposits and Withdrawals
All transactions must comply with our payment rules. Deposits are processed immediately, while withdrawals may take up to five business days, subject to verification requirements.
- We adhere to Anti-Money Laundering (AML) compliance obligations and will report any suspicious activities to the relevant authorities.
- Users must provide valid identification and documentation to facilitate the verification process.
- Afterpay reserves the right to impose limits on deposit and withdrawal amounts based on account activity and verification status.
Prohibited Activities
The following activities are strictly prohibited:
- Cheating or engaging in fraudulent practices.
- Abusing bonuses or promotional offers.
- Using automated tools or bots to manipulate gameplay.
- Exploiting system errors or bugs for personal gain.
- Any unauthorized manipulation of gameplay or the platform.
Limitation of Liability and Termination
Afterpay reserves the right to suspend, restrict, or permanently close accounts if there are any violations of these Terms and Conditions, regulatory requirements, or if suspicious activity is detected.
- You acknowledge that Afterpay will not be liable for any loss or damage arising from your use of the platform or any inability to access the services.
Bonus Terms and General Promotional Conditions
All bonuses and promotions are subject to specific terms outlined at the time of the offer. Bonuses may have wagering requirements and expiration dates, which must be adhered to in order to qualify for withdrawal.
- Users must opt-in to receive promotional communications and may unsubscribe at any time.
Fair Play and Game Integrity Rules
Fair play is essential to maintaining the integrity of the Afterpay platform. All games are regularly audited to ensure compliance with industry standards and fairness.
- Any attempts to manipulate or exploit the gaming outcomes will result in account suspension and potential legal action.
Fraud Prevention and Security Monitoring
Afterpay employs advanced security measures to monitor transactions and user activity for fraud prevention.
- Regular audits and checks are conducted to safeguard the integrity of the platform and protect users from fraudulent activities.
Dispute Resolution and Complaint Handling Process
In the event of a dispute, users may contact the support team for resolution.
- Complaints must be submitted in writing and include your account details.
- Afterpay will acknowledge receipt of your complaint within 48 hours.
- A thorough investigation will be conducted, and a response will be provided within a reasonable time frame.
Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of Australia. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Australia.
Responsible Gambling Measures and User Protection Tools
Afterpay is committed to promoting responsible gambling. Users are encouraged to set limits on their gameplay and deposits.
- Tools are available for users to self-exclude or set deposit limits.
- If you feel that gambling is becoming a problem, please seek help from local support services.
By using the Afterpay online casino platform, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions.
